Mistakes.CV - Policies

Terms & Conditions

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Welcome to this website.

1) Scope of Services

This Platform may provide one or more of the following services:

• AI-based resume scanning and scoring
• ATS compatibility checks
• Resume mistake identification and improvement suggestions
• Professional resume/CV writing, rewriting, and optimization
• Fast-track or priority delivery (best-effort targets)
• Region- or role-specific tailoring (where applicable)

Services may involve automated systems, AI models, and human experts, individually or in combination.

2) Advisory Nature & No Guarantees

• All feedback, scores, reports, and resume outputs are informational and advisory.
• No job interview, hiring, promotion, salary increase, or visa/residency outcome is guaranteed.
• ATS systems and employer screening methods vary and may change over time.

3) Eligibility & User Responsibilities

• You must be at least 18 years old to use this Platform.
• You must upload content that you own or are authorized to use.
• You are responsible for ensuring the accuracy of the information you provide.
• You agree not to misuse the Platform or attempt to disrupt its operation.

4) Timelines & Delivery

• Any stated timelines (including “instant” or rapid delivery) are best-effort targets and not guarantees.
• Delays may occur due to incomplete inputs, revision requests, or operational load.

5) Payments & Billing

• All payments and fulfillment are handled under the governing provider’s billing and service policies.
• This Platform does not store full payment credentials directly.
• Pricing, inclusions, revisions, and service tiers are defined by the governing provider.

6) Intellectual Property

• All reports, frameworks, scoring logic, templates, designs, and content are owned by the governing provider and/or its licensors.
• You may not copy, resell, or redistribute paid content without permission.

7) Limitation of Liability

To the maximum extent permitted by law, this Platform and the governing provider are not liable for employment outcomes, ATS behavior, or decisions made by employers, recruiters, or government authorities.

8) Governing Terms

All services accessed through this Platform are governed by the provider’s official policies: Terms & Policies. These take precedence in case of conflict.

9) Support

For support or information regarding services you have purchased, please contact directly. We act only as a service front interface.

Privacy Policy

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1) Data Controller

This Platform acts as a service interface. All personal data processing is performed and governed by the provider’s official privacy policy: Privacy Policy.

2) Data We Collect

• Resume/CV content you upload
• Contact details (such as email and name)
• Career information you provide for writing or analysis
• Usage data (device, browser, and interaction analytics)
• Support messages and communications

3) How We Use Data

• To scan and analyze resumes and generate reports
• To write, rewrite, or optimize resumes/CVs
• To deliver service updates and revisions
• To improve accuracy, quality, and reliability

4) Sharing & Disclosure

• Data may be shared only with essential service providers required to deliver the service.
• Data is not sold to third parties for advertising.

5) Security & Retention

• Data is stored securely using industry-standard controls.
• Data is retained only as necessary for service delivery, compliance, and dispute handling.

6) Your Rights

Depending on your jurisdiction, you may request access, correction, or deletion of your data.

7) Support

For support or information regarding services you have purchased, please contact directly. We act only as a service front interface.

Refund Policy

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All refund requests are reviewed and processed under the governing provider’s policies: Refund Policy.

1) Digital Service Nature

Resume scanning, analysis, and writing are digital and customized services. Once a report or resume is delivered, the service is considered consumed.

2) When Refunds May Be Considered

• Duplicate payment or accidental double charge
• Billing error
• Non-delivery caused by a technical failure on the provider side

3) Non-Refundable Cases

• Delivered scan reports or delivered resumes/CVs
• Subjective dissatisfaction after delivery
• Employer/ATS/visa authority decisions or rejections
• Delays caused by incomplete or incorrect user input

Final Legal Notice

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If any part of this page conflicts with the governing provider’s official policies, the provider’s official policies control.